Shopify Plus 推荐在批准后被拒绝 – 这怎么公平？
我们为一位客户进行了全面的Shopify转化率优化（CRO）审计，包括深入的建议，以改善他们的结账体验。在审计结果中，我们建议他们升级到Shopify Plus，客户对此表示同意。
事情的经过如下：
1. 我们提交了一份销售协助的Plus潜在客户（Shopify在4天内没有回应）。
2. 为了避免延误，我们直接再次提交了潜在客户，并明确表示客户是基于我们的建议进行升级的。
3. 客户立即升级到了Plus。
4. Shopify支持确认了我们的资格，甚至提到了潜在客户的补偿。太好了！
5. 30分钟后，我们收到另一条消息，称由于客户之前与Shopify有过接触，推荐被拒绝了。
显然，商家与Shopify的任何人之间的<i>任何</i>先前互动（即使与销售无关）都会使合作伙伴推荐失效。
更不用说我们所做的全面审计了。更不用提与客户之间的邮件往来了。更不用说是我们的建议促成了Plus的升级。
甚至客户也对推荐未获批准感到惊讶。
这个系统感觉不像是合作伙伴关系。更像是一个随时可能出现的陷阱条款。当奖励系统如此脆弱时，我们该如何推广Plus？
更糟糕的是，最初我们被告知我们是符合条件的。这个消息几乎立即被推翻。缺乏明确性让人感到疲惫。
我们在其他SaaS平台上做过类似的工作，那里的潜在客户和合作关系的跟踪更加公平。这种不一致性并不是我们所期待的。
想知道——还有其他人有类似的Shopify Plus推荐经历吗？
查看原文
We did a complete Shopify CRO audit for a client, including deep recommendations on how to improve their checkout experience. As part of the findings, we suggested they upgrade to Shopify Plus, which they agreed to.<p>Here’s how it went down:<p>1. We submitted a Sales Assisted Plus Lead (no response from Shopify for 4 days).
2. To avoid delays, we submitted the lead again directly and made it crystal clear that the client was upgrading based on our recommendation.
3. The client immediately upgraded to Plus.
4. Shopify support confirmed our eligibility and even mentioned backpay for the lead. Great!
5. 30 minutes later, we received another message saying the referral was being denied because the client had previously engaged with Shopify.<p>Apparently, <i>any</i> prior interaction between a merchant and <i>anyone</i> at Shopify (even if not sales-related) voids the partner referral.<p>Never mind the full audit we performed. Never mind the email trail with the client. Never mind the fact that it was our recommendation that led to the Plus upgrade.<p>Even the client was surprised to hear that the referral was not approved.<p>This system doesn’t feel like a partnership. It feels like a gotcha clause waiting to happen. How are we supposed to promote Plus when the reward system is this fragile?<p>What’s worse is that initially we were told we were eligible. That message was reversed almost immediately. The lack of clarity is exhausting.<p>We’ve done similar work with other SaaS platforms where leads and partnerships are tracked more fairly. This kind of inconsistency is not what we expected.<p>Would love to know—has anyone else had a similar experience with Shopify Plus referrals?