问HN：Cursor的迈克尔·特鲁埃尔是否曾向你提供过未兑现的退款？
我最近取消了我的Cursor订阅，并收到了公司联合创始人迈克尔·特鲁埃尔的个人邮件。他提出了一个明确的退款提议，以换取我的反馈。
他的邮件中明确写道：
“如果您希望我们退款，请直接回复此邮件告知我们。我们很乐意为您处理。”
按照他的指示，我回复了诚实而深思熟虑的反馈，并请求如约退款。结果呢？完全没有回应。没有确认，没有退款，甚至没有任何后续联系。
几天后我甚至发送了一封跟进邮件——依然没有任何消息。
这并不是某个自动化系统或支持工单——这是创始人本人直接的沟通，承诺却随后被忽视。
让我担心的不是钱本身，而是一个试图在开发者社区建立信任的公司所采取的不诚实手段。利用退款提议作为诱饵来获取有价值的用户反馈，然后在用户提供了所需信息后就消失，这对客户表现出极大的不尊重。
对于一个构建需要信任的AI工具的公司来说，这种行为引发了对其伦理和对待用户群体态度的严重质疑。
有没有其他人也收到过迈克尔提供退款以换取反馈的类似邮件，结果却被忽视？我很好奇这是否是一个模式，还是一个孤立事件。
查看原文
I recently canceled my Cursor subscription and received a personal email from Michael Truell, co-founder of the company. He offered a clear refund proposition in exchange for feedback.
His email explicitly stated:
> "If you'd like us to refund your account, please just reply to this email to let us know. We'd be happy to."
Following his instructions, I replied with honest, thoughtful feedback about my experience and requested the refund as offered. The result? Complete silence. No acknowledgment, no refund, no follow-up whatsoever.
I even sent a follow-up email several days later - still nothing.
This wasn't some automated system or support ticket - this was a direct communication from the founder himself with a clear promise that was subsequently ignored.
What concerns me isn't the money itself, but the dishonest tactics from a company that's trying to build trust in the developer community. Using refund offers as bait to extract valuable user feedback, then ghosting those same users once they've provided what you wanted, shows profound disrespect for your customers.
For a company building AI tools that require trust, this behavior raises serious questions about their ethics and how they view their user base.
Has anyone else received similar emails from Michael offering refunds in exchange for feedback, only to be ignored afterward? I'm curious if this is a pattern or an isolated incident.