苹果拒绝我的名字,因为它包含“Dek”——但“Dick”却被允许。

2作者: Kevin605大约 1 个月前原帖
大家好, 我是一名长期的苹果用户和粉丝,但今天在苹果网站(https://www.apple.com/shop/buy-giftcard/giftcard/)购买礼品卡时遇到了一个完全荒谬的事情。我无法完成购买,因为我的名字(和邮箱)中包含字母“Dek”! 无论我输入我的邮箱还是我的真实姓名,系统都会阻止交易。显然,“Dek”被标记为禁止或冒犯的内容。更有趣的是,我用字面意思的名字“Dick”测试了一下,结果没有任何问题。所以,苹果的系统对“Dick”没问题,却因为“Dek”拒绝我的名字? 我感到非常沮丧,老实说还有点被冒犯。我只想买一张礼品卡,而不必去合法地更改我的名字!我打电话给苹果客服,他们告诉我他们无法提供任何帮助。这难道是某种过于严格的过滤系统出错了吗? 感谢大家的任何见解或帮助。
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Hey everyone,<p>I’m a long-time Apple user and fan, but I ran into something absolutely ridiculous today while trying to buy a gift card for a friend on Apple’s website (https:&#x2F;&#x2F;www.apple.com&#x2F;shop&#x2F;buy-giftcard&#x2F;giftcard&#x2F;). I couldn’t complete the purchase because my name (and email) contains the letters &quot;Dek&quot;!<p>Whether I enter my email or my actual name, the system blocks the transaction. Apparently, &quot;Dek&quot; is somehow flagged as forbidden or offensive. Here’s the kicker: I tested it with the literal name &quot;Dick,&quot; and it went through without any issues. So, Apple’s system is fine with &quot;Dick&quot; but rejects my name over &quot;Dek&quot;?<p>I’m beyond frustrated and honestly a bit insulted. I just want to buy a gift card without having to legally change my name! I called Apple support about this, and they told me they can’t do anything to help. Is this some kind of overzealous filter gone wrong?<p>Thanks for any insights or help.