问HN：作为顾客，如何制止小额损害的非刑事不当行为？
在我们的社会中，我们有两种处理不当行为的系统：昂贵的律师和法庭，以及警察（后者往往与前者相互关联）。如果争议中的金额足够大，能够证明支付律师费和申请费是合理的，并且所有相关人员都有能力支付，或者有高质量的代理人可以按成功收费，那么前者是有效的。而后者则明确拒绝处理非刑事事务。然而，并非所有合理的（即某人以不诚实的方式做生意或犯了错误后拒绝纠正）索赔都属于这些类别。
我在过去一年中亲身经历的一些例子包括：
- 从私人手中购买一辆二手车，在机械检查和交付之间，卖方对汽车进行了修改，导致汽车性能下降。这让我花费了800美元的零件费用来修理，因为他们将一个零件换成了另一品牌汽车的零件，从而因不兼容性使其变得不安全。
- 一家商店出售密封食品，打开后发现损坏且无法食用，拒绝退货和补偿我返回的时间，而信用卡公司对食品的退款政策是全面禁止的。
- 一家商店声称他们有我急需的商品，但在所有商店都关闭的周末却没有货。根本原因是库存软件未能反映实际情况。他们拒绝纠正错误。纠正错误的方式应该是派一名员工去邻近城市取货，或者补偿我为此产生的费用。他们曾承诺在某个日期出售某个商品，但未能兑现。如果他们没有给我错误的信息，我本可以在周末之前从其他地方更早地买到。我理解这样的错误会发生，但在犯错后不纠正是不可接受的。
- 私人卖家对一台电器撒谎，并伪装成一种类型的电器，而实际上是另一种，然后拒绝撤销交易或补偿我失去的时间。
对于这些事情，某些预防措施在理论上似乎是可能的，但在所有情况下所需的时间和精力是不现实的。此外，许多这些（如电器、汽车和食品）简直就是诈骗。将责任和修复的责任归咎于受害者而不是施害者是没有合法性的。
当有人成功对我实施这样的诈骗时，我该怎么办？我能容忍的这种事情是有限的，快要让我失去理智了。我们应该有规则，但似乎不可能执行这些规则，那么我们不如生活在一个无序的环境中，但这对我来说是不可接受的。我要求问责。
查看原文
In our society, we have 2 systems for dealing with misconduct: enormously expensive lawyers and courts, and police (which often feed into the former). The former is effective if the money amounts in the dispute are large enough to justify paying for lawyers and filing fees, and everyone involved has the money to do so or high quality representation is available on contingency. The latter flatly refuses to deal with non criminal matters. But, not all reasonable (meaning that someone has done business in a dishonest way or has made a mistake and then refuses to make it right) claims fall into these categories.<p>Examples, that I have personally experienced in the last year, include:<p>- buy a used car from a private party who modifies the car between the mechanic inspection and delivery of the car such that it's degraded. This cost me $800 in parts to fix, as they swapped a part for a part from a different brand of car, thus making it unsafe via incompatibility<p>- a store sells sealed food that upon opening is damaged and inedible, refuses return and compensation for my time going back, and credit card company has blanket policy of no charge backs on food<p>- store says that they have an item that I need in a time sensitive manner, then doesn't have it over a weekend when all stores are closed. Root causes is inventory software not reflecting reality. Refuses to make it right. Making it right would be sending an employee to the next city over to fetch the item, or compensating me for costs in doing so. They said that they'd sell x on y date then failed to do so. I'd have gotten it earlier from other places before the weekend had they not given me false information. I understand that such mistakes happen, but not making it right after making a mistake is unacceptable<p>- private seller lies about an appliance and disguises the appliance to look like one type when it's another, then refuses to reverse transaction or compensate for lost time<p>On some of these things, some prevention seems theoretically possible, but that isn't a viable solution because the level of time and effort that's needed to do that in all cases is unrealistic. Furthermore, many of these (such as the appliance, car, and food item) are outright scams. Placing the blame and responsibility to fix it on victims rather than perpetrators is illegitimate.<p>What can I do when someone successfully pulls such a scam on me? There's a limited amount of this shit that I can tolerate before losing my sanity, and I'm very close to this point. We're supposed to have rules, but it seems impossible to enforce these rules so we might as well live in a free for all, but that's unacceptable to me. I demand accountability.