展示HN：大多数用户不会报告错误，除非你让这件事变得极其简单。
大多数反馈工具的设计就像人们真的想要报告bug一样。其实并不是。除非你把这个过程简化到极致，或者更好的是，做得有点趣味性。
在推出了几个SaaS产品后，我注意到一个模式：有bug？有的。bug报告？没有。
这并不是因为用户不在乎，而是因为报告bug通常是一种糟糕的体验。
大多数工具希望用户：
* 填写一份冗长的表单
* 输入他们的电子邮件
* 描述一个他们几乎不理解的bug
* 可能还要登录或创建一个账户
* 然后或许才能提交
说实话：没有人会这样做。尤其是那些只是想使用你产品的人。
所以我开发了Bugdrop.app——这是一个可拖动的小虫子图标，用户可以直接拖到问题上，写下简短的备注，就完成了。无需登录，无需表单。只是提供了上下文丰富的反馈，供你的团队实际使用——包括截图、浏览器信息，甚至在遇到错误时的控制台日志。
奇怪的是？人们真的在使用它。即使是非技术用户也会点击它，仅仅因为“这个小虫子看起来很有趣”。
我并不想再开发一个“反馈套件”。我只想要一些轻量级、快速，并且简单到让人们愿意实际报告问题的工具。如果你曾经遇到过用户说“有东西坏了”，然后就再也没有消息，你可能会理解我的想法。
我最自豪的是什么？人们真的在使用它。而他们的用户？他们也在实际报告问题。即使是非技术用户。
我很想听听你是否遇到过类似的问题，以及这是否感觉像是能在你自己的项目中提供帮助的东西。我并不是想卖给你什么——只是分享我为满足自己需求而开发的东西。
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Most feedback tools are built like people actually want to report bugs. They don’t. Unless you make it dead-simple, or better yet - a little fun.<p>After shipping a few SaaS products, I noticed a pattern: Bugs? Yes. Bug reports? No.<p>Not because users didn’t care but because reporting bugs is usually a terrible experience.<p>Most tools want users to:<p>* Fill out a long form<p>* Enter their email<p>* Describe a bug they barely understand<p>* Maybe sign in or create an account<p>* Then maybe submit it<p>Let’s be real: no one’s doing that. Especially not someone just trying to use your product.<p>So I built Bugdrop.app - It’s a little draggable bug icon that users can drop right on the issue, type a quick note, and they’re done. No logins. No forms. Just context-rich feedback that your team can actually use — with screenshots, browser info, even console logs if they hit an error.<p>And weirdly? People actually use it. Even non-technical users click it just because "the little bug looked fun."<p>I didn’t want to build another "feedback suite". I just wanted something lightweight, fast, and so stupidly simple that people actually report stuff. If you've ever had a user say “something’s broken” and then ghost you forever, you probably get where I’m coming from.<p>What I’m most proud of? People are actually using it. And their users? They’re actually reporting stuff. Even non-technical ones.<p>Would love to hear if you’ve faced similar problems, and if this feels like something that would’ve helped in your own projects. Not trying to sell you anything — just sharing something I built to scratch my own itch.