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这只是一个公共服务公告，针对那些不幸需要使用 iwantmyname 的用户。简而言之：许多顶级域名（TLD）的 EPP 授权码生成完全失效，而客服似乎也没有在工作。我们是 iwantmyname 的长期客户（我们的第一张发票可以追溯到 2014 年）。我们通常只在 Google Cloud Domains（安息）或 Route 53 上无法注册的情况下使用他们的服务。我们很少需要使用他们的客服，因为我们通常会将域名解析到外部 DNS 解决方案——但在少数几次联系时，客服的表现还算不错。然而，由于我们最初在 iwantmyname 注册的许多域名现在都有其他基础设施提供商支持的 TLD，我们已经开始缓慢地迁移出这个平台。今年 6 月 7 日，iwantmyname 发布了一个新的“升级版”仪表板。然而，自从这个更新以来，EPP 授权码的生成——这是 ICANN 以及大多数国际 TLD 管理机构的要求——完全失效。当尝试通过仪表板查看 EPP 授权码时，显示为空输入或“N/A”。当尝试从同一仪表板发送 EPP 授权码的电子邮件时，邮件中发送的值为“n/a”。在过去的两周里，我们提交了 6 个独立的支持案例，包括在美国和新西兰工作时间尝试通过聊天进行咨询，但收到了零响应。什么都没有，毫无回应。我们还没有能够彻底测试所有域名（我们正在进行中），但截至目前，我们看到以下 TLD 受到此问题的影响： ``` - .es - .at - .in - .blue - .quest - .us - .com.au（部分 EPP 授权码可用） - .au（部分 EPP 授权码可用） - .nz（部分 EPP 授权码可用） ``` 每个人都有自己的选择——但我会尽量远离 iwantmyname。我们迫不及待想要离开这个平台（字面意思）。

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This is just a PSA for anyone unfortunate enough to have to use iwantmyname.TL;DR: Generation of EPP auth codes for many TLDs is completely broken, and support appears to be out to lunch.We've been long-time customers of iwantmyname (our first invoice goes back to 2014). We generally only used them for registration of TLDs that were unavailable on Google Cloud Domains (RIP) or Route 53.We have rarely had cause to use their support as we typically nameserved away to external DNS solutions - but the few times we did it seemed fine. However, as many of the domains we originally registered on iwantmyname now have TLDs which are supported by our other infrastructure providers we have begun the slow process of migrating off of the platform.On June 7th of this year, iwantmyname released a new, "upgraded" dashboard. However, since this update the generation of EPP auth codes for transfer out of the system - a requirement of ICANN as well as most international TLD governance bodies - is completely broken. When attempting to view an EPP Auth code via the dashboard, it shows an empty input or a value of "N/A". When attempting to email the EPP Auth code from the same dashboard, the emails send with a value of "n/a".We have raised 6 separate support cases over the past two weeks, including attempting to raise them on chat during both US and NZ working hours, and have received zero response. Nada, nothing, zilch.We haven't been able to thoroughly test all of our domains (we are in the process of that now), but to date these are the TLDs we've seen this issue affecting:<pre><code> - .es - .at - .in - .blue - .quest - .us - .com.au (some EPP Auth codes are available) - .au (some EPP Auth codes are available) - .nz (some EPP Auth codes are available) </code></pre> To each their own - but I would stay well away from iwantmyname. We can't get off the platform fast enough (literally).

公告：iwantmyname 完全崩溃了。