问HN:每家公司的内部维基默认都是坏的吗?

11作者: NanaAmun7 个月前原帖
我刚刚浪费了半个早上的时间翻阅别人的资料,试图找到一些信息,结果却是在一条半相关的帖子下的随机评论中偶然发现了真正的答案。我感觉每周都要花好几个小时在Confluence上筛选信息,我知道里面有很多有价值的内容,但搜索功能实在太无用了,而那些真正了解如何运作的人,要么难以联系,要么是早已离开的承包商。我是在失去理智,还是说这种情况在任何地方都是如此?我在一家财富500强公司,所以这里短期内不会有什么改变,我在考虑跳槽。 无论如何,这个问题有解决方案吗?在大型组织中,像Confluence这样的知识管理系统常见的失败模式是什么?有哪些策略或替代工具成功应对了这些问题?不可能没有人解决过这个问题。
查看原文
I just wasted half my morning digging through people&#x27;s profiles trying to find something, only to randomly stumble on the real answer buried in a random comment under a half-related post. I feel like I spend hours each week sifting through Confluence, I know there&#x27;s valuable stuff in there, but the search is impressively useless, and the people who actually know how anything works are either impossible to reach or long-gone contractors. Am I losing it, or is this just how it is everywhere? I&#x27;m at a F500 company, so nothing&#x27;s changing here anytime soon, I’m thinking of jumping ship.<p>Regardless, Is this a solved problem? What are the common failure modes of knowledge management systems like Confluence in large organizations, and what are some strategies or alternative tools that have successfully combated this? There’s no way that no one has solved this.