问HN：新的RevOps负责人想把我们从M365切换到GSuite+Slack
我们现在是一家将近40人的初创公司；作为首位工程师，我开始建立我们的公司基础设施，并从那时起一直在管理这方面的工作。我们使用Entra ID作为我们的中央身份提供者，通过Intune管理设备，使用Teams电话进行PSTN通话，使用办公套件和SharePoint进行文件存储等等。虽然我们的业务基础设施在GCP上，但在内部我们与微软服务的结合相当紧密——到目前为止，这种方式运作得相当不错。
然而，最近我们聘请了一位RevOps人员，他开始探索优化的潜力，今天我参加了一个意外的会议，他展示了他的大想法：将我们的系统从微软转向Google Workspace和Slack。他建议这样做是个好主意，因为大家都不喜欢使用Teams，没人知道在哪里找到SharePoint中的文件，许多SaaS产品开箱即用只支持Google SSO，而Gemini将被纳入其中，我们需要它来成为一家以AI驱动的公司。此外，新员工只知道Gmail和Drive，但必须学习Outlook和Excel，而将一切都放在浏览器中无疑会更好；Workspace显然与其他工具的集成要好得多（尽管我不太确定这意味着什么）。
现在……在进入工程领域之前，我是从系统管理开始的。我已经在科技行业工作了14年。从第一天起，我就成功地扩展了我们的基础设施和产品，没有发生过安全漏洞、停机或重大生产力问题。很久以来，我们就清楚需要有人负责内部IT管理和支持，但这是我第一次听到如此严重的投诉。我通常对自己的技能相当自信，但这次我开始怀疑自己：
要么是我已经不再跟上时代，沉浸在自己的专业知识中，固执于一些已经不再相关的东西——要么这只是年轻人对他们不习惯的事物的不满，因此感到不适。我非常愿意改善造成摩擦的问题，但我无法摆脱这样的感觉：这只是一个年轻的销售团队更喜欢Slack而不是Teams，并且在SharePoint中的文件夹组织得很糟糕。
从迁移的角度来看，这将是一个噩梦；寻找替代方案，确保我们不丢失任何东西，保持电子邮件和电话的正常运行，确保第三方工具可用等等。但也许这是值得的，Google Workspace和Slack真的要好得多，以至于我们在效率上得到了全部收益？有没有人做过这样的转变，或者对此有何看法？科技界是否已经简单地转向了Google，而我却没有收到通知？
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We are a startup of almost 40 people now; as the first engineer, I started building up our corp infrastructure and am managing that on the side ever since. We use Entra ID as our central identity provider, manage devices using Intune, use Teams Telephone for PSTN calls, office suite, Sharepoint for file storage, and so on. While we’re at GCP for the business infra, internally we’re pretty entrenched in Microsoft services—which works pretty well so far, I might say.<p>Recently, however, we hired a RevOps guy that set out to discover optimisation potential, apparently, and today I got a surprise meeting where he demonstrated his big idea of switching from Microsoft to Google Workspace and Slack. He suggested that would be a great idea since everyone hates using Teams, nobody knows where to find files in Sharepoint, many SaaS products only support Google SSO out of the box, and Gemini would be included and we need that to be an AI driven company. Also, new hires only knew Gmail and Drive, but had to be educated on Outlook and Excel, and having everything in the browser would be way superior anyway; Workspace apparently is way better integrated with other tools (although I’m not sure what this means).<p>Now… before going into engineering, I started in systems administration. I’m in tech since 14 years now. I managed to scale our infrastructure and product from day one, with no breaches, downtime, or major productivity issues. It has been clear for a while that we’ll need someone to take care of internal IT management and support, but this was the first time I even heard of major complaints. I’m usually fairly confident in my skills, but this time I started to doubt myself:<p>Either I’m not up to date anymore, and too deep into my niche knowledge that I’m sticking to stuff that isn’t relevant any longer—or this is just young people disliking something they aren’t used to and thus not comfortable with. I’m really open to improving things that cause friction, but I can’t help the feeling this is just a young sales team that prefers Slack over Teams and has poorly organised folders in Sharepoint.<p>From a migration perspective, this is going to be a nightmare; finding replacements, making sure we don’t loose anything, keeping emails and telephones running, third party tools available, and so on. But maybe it’s worth it, and Google Workspace and Slack are so much better that we’re gaining it all in efficiency? Has anyone made such a move, or an opinion on it? Has the tech world simply moved to Google, and I didn’t get the memo?