在Anthropic（Claude API）上被收取了591美元，而不是5.91美元 – 有人遇到过类似情况吗？
嗨，HN，
我遇到了一个关于Anthropic（Claude API积分）的问题，想看看这里有没有人经历过类似的情况或者能给我一些指导。
我本打算支付5.91美元来清除一个小的负余额，并继续使用Claude进行代码片段的处理。不幸的是，由于误点击或输入错误，我却被收取了591美元。
我已经联系了Anthropic的客服，解释了情况，但我不确定他们的响应速度如何，或者应该期待什么。有没有其他人处理过Anthropic的意外超额收费或退款请求？体验如何？
非常感谢任何建议或见解。
谢谢！
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Hi HN,<p>I ran into an issue with Anthropic (Claude API Credits) and wanted to check if anyone here has experienced something similar or can guide me.<p>I intended to make a $5.91 payment to settle a small negative balance and continue using Claude for a code snippet. Unfortunately, due to a misclick or input error, I was charged $591 instead.<p>I’ve reached out to Anthropic support explaining the situation, but I’m not sure how responsive they are or what to expect. Has anyone else dealt with accidental overcharges or refund requests from Anthropic? How was the experience?<p>Would appreciate any advice or insight<p>Thanks!