德国的谷歌地图评论几乎处于停滞状态
我得出的结论是，谷歌地图不再是选择德国餐厅的可靠工具。其评论系统在悄然无声中彻底崩溃——被商家及其法律团队武器化，清除任何稍微负面的评价。剩下的基本上是经过精心策划的营销，而不是真实的顾客反馈。
这一切对我来说始于大约三年前，当时我在谷歌上给一位医生留下了评论，表示我感到受到歧视。不久之后，我就收到了法律威胁，要求赔偿40,000欧元。我最终选择和解，支付了1,000欧元的法律费用，只为避免上法庭的噩梦。那是我的警钟——但当时我认为这只是个例。
实际上并非如此。
最近，这种情况严重影响了餐饮行业。在过去几周里，我收到了大约15封来自谷歌的邮件，通知我我的评论被删除。每一条都是低于5星的评价。没有仇恨言论，没有人身攻击——只是一些诚实的反馈，比如“服务很慢”或“性价比低”。这些评论统统消失了。
更糟糕的是：谷歌现在要求我证明我所说的关于我的经历是真实的。想想这有多荒谬。你怎么“证明”一次糟糕的用餐体验？难道我还需要把整个用餐过程拍下来，以备后用？
与此同时，商家在声称诽谤时不需要证明任何事情。他们只需要一个知道如何发起正确删除请求的律师，谷歌就会妥协。
结果是什么？你再也无法信任评论分数了。负面反馈正在消失，一切看起来都像是4.7星的宝石——即使它们客观上只是平庸。曾经是众包推荐引擎的谷歌地图，现在变成了一个精心包装的公关平台。
这真令人感到遗憾。评论曾经是互联网中最有用的部分之一——混乱、有缺陷，但真实。在德国，至少在谷歌地图上，它们现在基本上是假的。
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I’ve come to the conclusion that Google Maps is no longer a reliable tool for choosing restaurants in Germany. The review system has been quietly but thoroughly broken—weaponized by businesses and their legal teams to scrub away anything remotely negative. What’s left is basically curated marketing, not real customer feedback.<p>This all started for me about three years ago, when I left a Google review for a doctor saying I felt discriminated against. Shortly after, I got slapped with a legal threat demanding €40,000 in damages. I ended up settling and paying €1,000 in legal fees just to avoid the nightmare of going to court. That was my wake-up call—but back then, I thought it was an edge case.<p>It’s not.<p>Lately, it’s hit the restaurant scene hard. In just the past few weeks, I’ve received around 15 emails from Google telling me my reviews were removed. Every single one was a review below 5 stars. No hate speech, no personal attacks—just honest feedback like “service was slow” or “overpriced for the quality.” All gone.<p>Here’s the kicker: Google now asks me to prove I’m telling the truth about my experience. Think about how insane that is. How do you “prove” a bad dining experience? Am I supposed to film my entire meal in case I need evidence later?<p>Meanwhile, businesses don’t have to prove anything to claim defamation. All they need is a lawyer who knows how to fire off the right takedown request, and Google caves.<p>The result? You can’t trust the review scores anymore. Negative feedback is disappearing, and everything looks like a 4.7-star gem—even if it’s objectively mediocre. What used to be a crowdsourced recommendation engine has turned into a polished PR board.<p>It’s sad. Reviews used to be one of the most useful parts of the internet—messy, flawed, but real. In Germany, at least on Google Maps, they’re now basically fake.