告诉HN：谷歌否认对非授权转售商的Pixel设备提供操作系统支持
我刚刚和我的新Pixel 9 Pro手机的客服进行了一个非常荒谬的对话。我有一个无法删除的eSIM。客服人员起初试图将责任推给移动运营商，当这没有奏效时，他又说他不负责，因为我通过一个“非授权”的经销商购买了手机（实际上是德国一家较大的IT商店）。我对谷歌居然有客户支持聊天感到惊讶，但这实际上是我很久以来遇到的最荒谬的支持体验。
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I just had one of the most absurd chats with support from my new Pixel 9 Pro Phone. I have an esim that cannot be deleted. The service agent first tried to push the responsibility to the mobile carrier, when that did not work he said he is not responsible because I bought the phone through a 'non-licensed' reseller (actually one of the larger German IT stores). I was surprised that Google even had a customer support chat, but this was actually the most rediculous support experience in a long time.