告诉HN：Claude/Anthropic与Stripe Billing时区不一致的问题
大家好，
我想提醒大家，Claude/Anthropic 和他们使用的 Stripe 账单似乎在不同的时区工作。我的 Max 20x 账户比预期提前 4 小时到期；在取消时，Anthropic 通过电子邮件告诉我到期日期是 8 月 9 日——但实际上它是在太平洋标准时间 8 月 8 日晚上 8 点到期，提前了 4 小时。
我推测他们的账单系统是根据东部标准时间（EST）来计算的，但还没有得到确认。
我尝试给他们发邮件，但现在我只有一个免费账户，发邮件后 24 小时没有回复，我预计也不会有回复，我也不确定他们能做些什么来帮助我。
在这样一个昂贵的订阅上被缩短承诺的使用时间，确实让人感到很沮丧，所以我想提前警告大家。
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Hi all,<p>Just a heads up , Claude/Anthropic & the Stripe billing they use appear to be working on different timezones. My Max 20x account expired 4 hours earlier than anticipated; Anthropic told me Aug 9th via email upon cancellation -- but it actually expired Aug 8th at 8PM PST 4 hours before the turn of the new day.<p>My assumption is that their billing group rolls over based on EST, but no confirmation yet.<p>I tried emailing them but now with a free account and 24hrs post with no reply I anticipate no reply, and i'm not sure what they could even do to help.<p>Pretty frustrating to get shorted promised time on such an expensive subscription, so I wanted to warn others in advance.