支付了2400美元给Cloudflare,客服拒绝提供帮助。
我注册了Cloudflare的商业计划,并提前支付了一年的费用。在添加新域名时,我输入错误,现在订阅处于一种无法处理的状态。
我无法更改域名,除非联系他们的支持团队或再支付2400美元。当我打开支持工单时,他们的门户显示“无法找到您的账户”,并告诉我需要为此再打开一个支持请求。
所有支持工单都被他们的“人工智能”自动关闭,指向同一篇文章,告知我需要打开一个工单。
在Twitter上羞辱他们是我唯一的选择吗?
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I signed up for Cloudflare's Business plan and paid for a year in advance. While adding a new domain I made a typo and now the subscription is stuck in a limbo.<p>I can't change the domain without contacting their support or paying another $2400. When I open a support ticket, their portal shows 'Unable to find your account' and tells me to open another support request for it.<p>All support tickets are closed automatically by their "AI" which points to the same article that says open a ticket.<p>Is shaming them on Twitter my only option left?