请问HN:如何判断MuseScore是骗子还是纯粹的傻瓜?
NETS[0] 已经阻止了 MuseScore 的信用卡支付。他们不仅是支付服务提供商(PSP),还是北欧许多银行的卡片发行方。因此,简单的答案应该是:诈骗者,离远点。但事情比这复杂得多。
我的伴侣是一名音乐家和音乐教师(她们都是!),她想续订她的订阅。她打电话给我们的银行,银行告诉她这笔交易被标记为欺诈。通常他们可以对特定交易进行个别解禁,但在这种情况下,因为是“硬性”禁令,他们无能为力。她的一个朋友告诉她,昨天也遇到了同样的问题。
MuseScore 之前分为 MuseScore Studio(自由开源软件 GPL2 的乐谱软件)和 MuseScore Hub(商业社区部分)。我对此很喜欢。但在下载页面上,自由开源项目强烈推销 Hub,页面上有一个大大的“行动呼吁”,写着“立即加入 MuseScore”。此外,Hub 对我的伴侣来说是一个足够好的产品,她愿意为此付费。
我们是通过一个名叫 Martin Keary (@Tantacrul)[2] 的聪明人发现 MuseScore 的,许多人可能已经知道他。自从我们第一次看到他的视频以来,他已经加入 Muse,担任软件负责人[3]。他似乎做得非常出色,真棒。但有些事情显然不对劲。
一年前,他们似乎也遇到了同样的问题,银行将他们标记为欺诈[4],在 Reddit 上很容易找到批评者[5][6][7]。即使在 HackerNews[8] 上,他们也没有展现出高道德标准的光辉。
所以我猜他们在订阅方面过于激进,因此出现了过多的退款。但这纯属推测,可能情况更为复杂。他们确实提供了有价值的服务,所以我怀疑他们并不是传统意义上的诈骗者。但由于存在如此多的黑暗模式而导致他们被反复禁用,让我不得不做出一个非常严厉的判断:愚蠢。
当你查看 musescore.com 或 musescore.org 时,它们的企业形象完全干净利落。没有提到投诉,没有认错。没有任何承认。如果你是无辜的并且被不公正地禁用,你会把这些放在新闻部分的显眼位置。这样看起来好吗?不——但总比第三方告诉世界你因欺诈而被禁要好。
mehlmao[8] 采取了高道德立场,我同意 mandatum[8] 的看法,他们的做法令人厌恶。另一方面,MuseScore 是一款非常好的产品,在许多方面都是市场上最好的,势头也很强劲。
作为一个合格的极客,我“只需”编写自己的 Hub 软件并进行集成。你知道的,周末项目。嘿,凭借一点商业头脑,我可以抢走他们的生意,赚点钱。他们可能不喜欢紧密集成,告诉我“滚开”。哎呀。我没有完成这种努力的基础,只会造成恶意干扰。
相反,我会骑上高马,干脆不使用他们的服务。很好,但没有好的选择。所以我会稍微降低一点,承认重要的软件是开源的,因此本身就很好。但我的伴侣会责怪我,告诉我 Hub 对她的工作非常重要。重要到她自己已经调查了其他支付选项(如 PayPal 等)以应对这些假冒者!!!现实生活真是残酷。
那么,我如何判断他们是否是真正的诈骗者,我是否应该与之抗争并说服她寻找其他选择?在哪里?我敢于简单地得出结论,他们只是愚蠢,并接受这个风险吗?等待看看禁令是否解除,放下所有担忧,继续生活。
你有什么替代方案吗?你如何影响一个走上错误道路的重要项目?你的立场是什么?
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NETS[0] has blocked credit card payments for MuseScore. They are not just a PSP but the card issuer for a lot of banks in the Nordics. So the easy answer should be: Fraudsters - stay away. But things are more complicated than that.<p>My SO is a musician and music teacher (as they all are!) and she wants to renew her subscription. She called our bank and they told her it was flagged for fraud. They can normally do an individual lift on specific transactions but not in this case as it was a "hard" ban. Nothing they could do. One of her friends told her that she had the same problems yesterday.<p>MuseScore has previously split up into MuseScore Studio (the FOSS GPL2 music notation software) and MuseScore Hub (the commercial community part). I like that. But the FOSS project pushes the Hub hard on the download page[1] with a big "call to action" saying "join musescore now". Furthermore the Hub is a good (enough) product for my SO and she is willing to fork out the money.<p>We found MusecScore via a bright fellow named Martin Keary (@Tantacrul)[2] which many of you proabably already know. Since we first saw his videos he has since joined Muse as Head of Software[3]. He seems to do really great things. Bravo. But something is seriously off.<p>A year ago they seemed to have the same problems with banks marking them as fraudulent[4] and it is not hard to find detractors on reddit [5][6][7]. Even here on HackerNews[8] they do not shine in the light of high moral standards.<p>So my guess is that they are too aggressive on the subscriptions and hence see too many chargebacks. But that is pure speculation and it might be more nefarious than that. They do actually provide a valuable service so I suspect they are not fraudsters in the traditional sense. But having so many dark patterns that it gets them banned _repeatedly_ makes me come to the very harsh judgement: Idiots.<p>When you look at either musescore.com or musescore.org they are completely squeaky clean coorporate style. No mentioning of complaints, no mea culpas. No acknowledgements. If you are innocent and gets unfairly banned you would put that front and center in your news section. Does it look good? No - but it is better than 3rd parties telling the world you are banned for fraud.<p>mehlmao[8] took the high moral ground and I agree with mandatum[8] that they work in distateful ways. On the other hand MuseScore is a really good product and in many ways the best on the market with a huge momentum.<p>As a proper nerd I could "just" write my own Hub software and integrate it. You know; a weekend project. Hey, with a little business savvy I could eat their lunch and make a buck. They might not enjoy tight integration and tell me to "fork off". Oops. I have no ballast for completing such an endeveour and I would only cause what ends up as malicious disruption.<p>Instead I will climb a high horse and simply not use them. Great, but there are no good options. So I'll climb a little down and say the important software is open source and hence good on its own. But my SO will clobber me and tell me the Hub is really important to her work. To such a degree that she on her own already have investigated other payment options (PayPal etc.) for the presumed fraudsters!!! Real life hits hard.<p>So how do I determine if they are real fraudsters and I should take the fight and convince her to look elsewhere? And where? Do I dare to simply conclude they are just idiots and accept the risk? Wait and see if the ban is lifted and just let go of all worries. Move on with life.<p>Do you have any alternatives? How do you impact an important project which is on a really bad path? What is your stance?