请问HN:如何设计具有良好用户界面的复杂或可定制平台?

1作者: CuriousRose30 天前原帖
我们目前正在开发一款SaaS产品,该产品将拥有众多插件、客户特定的定制功能等。我们将同时满足以“标准”方式使用产品的用户以及非常行业特定的用例。 由于我们处于早期阶段,目前还没有感受到设置窗口过于复杂、导航困难等问题的困扰。有没有好的指南或最佳实践可以遵循,以便让即使是复杂的产品也能对最终用户友好易用?我意识到像Salesforce或SAP这样的产品规模庞大,需要专门知识的团队来管理,或者Windows在简化其用户界面时,有时会让高级用户感到不满。
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We are currently building out a SaaS product that will have numerous plug-ins, client specific customisations, etc. We will be catering to both users that are using the product in a largely &quot;vanilla&quot; fashion, as well as very industry specific use cases.<p>As we are early days, we are not feeling the bloat of extensive settings windows, complex navigations to find toggles, etc yet. Are there any good guides or best practices to follow to make even complex products easy to use for end users? I&#x27;m conscious of products like Salesforce or SAP that are so large they require teams with explicit knowledge to manage, or times where Windows has attempted to simplify its UI and managed to irritate power users.