问HN:创建一个可搜索的知识库的最佳方法是什么?
您是否有使用或开发知识库的经验?以下是我的情况:
我的团队处理大量信息:维基、代码库、监控仪表板、内部聊天消息、电子邮件、任务工单、相关系统等。
我们经常需要进行临时搜索,以查找与某个概念相关的任何信息。例如,假设有人对某个指标进行了更改,我们需要找到所有可能使用该指标的仪表板,以确保在更改后它们仍然有效。
我不仅想解决这个问题,还希望能够在临时情况下找到相关信息。
启动时间并不重要,只要能够通过一些初步的努力创造出积极的价值。
任何现有产品(付费/免费/开源等)以及关于此主题的现有知识(设计、讨论)的参考资料都将非常感谢。
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Have you had the experience of using/developing knowledge bases? Here is my scenario:<p>My team is dealing with a lot of information: Wikis, Code repos, Monitoring dashboards, internal chat messages, emails, Task tickets, related systems, etc.<p>There are many cases when we need to do ad-hoc searches for anything related to a concept. For instance, imagine if someone makes a change to a metric, there is a need to find all dashboards that might be using this metric to make sure they are still valid after the change.<p>I don't want to just fix this problem, but create the ability to find related information in ad-hoc cases.<p>The ramp-up time is not important, as long as some positive value can be created with a small initial effort.<p>Any existing products (Paid/Free/Open Source, etc) and any references to existing knowledge (designs, discussions) about this would be really appreciated.