告诉HN:我无法删除我的GitHub账户。
GitHub 完全自动化了流程,找不到真实的人来请求删除我的账户。
1. 如果你进入账户设置,会看到一个禁用的“删除我的账户”按钮,并且建议你创建一个工单。
2. 如果我访问 https://support.github.com/request,他们会自动将我重定向到“账户恢复请求”。我猜这是出于可用性考虑,但现在我必须填写一个关于恢复账户的表格。
2.1. 更糟糕的是,这个表格上有一句话:“如果你请求的支持与 GitHub 对你账户的管理限制无关,请另行提交支持工单。”所以设计这个表格的人显然没有意识到强制重定向的问题。
3. 我无法创建任何工单。系统显示“你的工单已创建”,但之后在工单列表中什么也没有。
4. 你也可以发送电子邮件到 dpo@github.com 请求删除你的账户。但你会收到一封自动回复,告诉你使用工单系统。
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Github automated everything and it's impossible to find a real human and ask him to delete my account<p>1. If you go to account settings you are greeted with a disabled "delete my account button" and suggestion to create a ticket<p>2. If I go to https://support.github.com/request , they automatically redirect me to "Account Reinstatement Request". I guess they made it for usability but now I have to fill out a form about reinstating my account.<p>2.1. To add insult to injury, this form has a line "If you are requesting support for your account not related to moderation limits made on your account by GitHub please raise a support ticket instead". So the person designing this form was not aware of the forced redirect<p>3. I cannot create any ticket. It says "your ticket is created" but there's nothing in the list of tickets afterwards<p>4. You can also write an email to dpo@github.com and request your account deletion. But you will be greeted by an automated reply telling you to use the ticketing system.