MongoDB云服务在锁定我的账户之前,接受了一个带有.con后缀的邮箱长达7年。
我使用MongoDB Cloud已经超过7年,注册的账户邮箱以.con结尾——这只是一个简单的拼写错误,应该是.com。<p>这些年来,一切运作得非常顺利:注册、账单、访问,都是正常的。<p>但最近,我突然被锁定,原因是“无法验证您的电子邮件”。<p>当然,.con根本不是一个有效的通用顶级域名(gTLD)。这意味着MongoDB的系统不仅在注册时接受了这个域名,而且在没有问题的情况下运作了7年。<p>现在我无法访问我的数据或账户,而支持团队表示由于安全政策要求验证错误的gTLD电子邮件,他们无法对账户进行更改。<p>我理解人类错误是会发生的——但允许一个不可能的域名存在近十年,感觉像是一个值得关注的验证问题。<p>有没有其他人在生产系统中遇到过类似的情况?
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I’ve been using MongoDB Cloud for over 7 years with an account registered under an email ending in .con — just a simple typo for .com.<p>Everything worked perfectly for years: sign-up, billing, access, all fine.<p>Then recently, I was suddenly locked out because “you can not verify your e-mail.”<p>Of course, .con isn’t even a valid gTLD. Which means MongoDB’s system not only accepted it during registration, but let it function for 7 years without issue.<p>Now I can’t access my data or account, and support says they can not make changes to the account due to security policy that requires verification with wrong gLTD e-mail.<p>I understand human errors happen — but allowing an impossible domain for nearly a decade feels like a validation issue worth flagging.<p>Anyone else seen something similar in production systems?