Salesforce不再在香港、澳门和台湾直接销售Slack。
收到来自Slack的邮件
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您好，
正如您所知，2019年7月24日，Salesforce与阿里巴巴宣布建立战略合作伙伴关系，确立阿里云为Salesforce CRM在中国大陆、香港、澳门和台湾地区的独家供应商，详细信息请见此处。与此合作伙伴关系相关，Slack（Salesforce旗下公司）将在这些地区不再续订订阅。我们联系您是因为您是受影响工作区的管理员。
您可以通过阿里云（Salesforce的经销商）购买以继续使用Slack。您可以按照以下步骤操作：
- 前往联系表单
- 输入您的组织信息和联系方式
- 在“我们的销售团队如何帮助您？”下拉菜单中选择“我想购买许可证或升级”。
- 在“还有其他事项吗？”表单中输入“通过阿里云购买Slack”
- 我们的团队成员将与您联系并指导您完成后续步骤。
如果您不采取行动，我们将于2026年2月1日暂停您工作区（名称已删除）的访问权限。您的工作区及所有相关数据将在此后90天内被删除。如果需要，工作区所有者可以在2026年2月1日之前按照我们帮助中心中的步骤导出工作区数据。
如果您的团队希望在导出工作区数据后删除工作区，工作区的主要所有者可以在工作区设置中进行操作。如果您不是此角色的人，请联系您的主要所有者以获得帮助。
此致，
Slack团队
查看原文
Received email from Slack<p>----<p>Hello,<p>As you may know, on July 24, 2019, Salesforce and Alibaba announced a strategic partnership, establishing Alibaba Cloud as the exclusive provider of Salesforce CRM to customers in mainland China, Hong Kong, Macau and Taiwan, as described in more detail here. In connection with this partnership, Slack (a Salesforce company) will not be renewing subscriptions in these regions. We’re contacting you because you’re an Admin of an impacted workspace.<p>You may maintain access to Slack by purchasing via Alibaba Cloud, a Salesforce reseller. You can do so with the steps listed below:
- Navigate to the Contact form
- Enter your organizational details and contact information
- From the How can our sales team help you? dropdown, select I want to buy licenses or upgrade.
- In the Anything else form, enter “Purchase Slack via Alibaba Cloud”
- A member of our team will reach out and guide you through the next steps.<p>If you do not take action, we will suspend access to your Slack workspace, NAME_REMOVED, effective February 1, 2026. Your workspace and all associated data will be deleted within 90 days thereafter. If desired, workspace owners can perform an export of workspace data with the steps listed in our Help Center prior to February 1, 2026.<p>If your team would like to delete your workspace after exporting workspace data, the Primary Owner of your workspace can do so in the workspace settings. If you're not the person in this role, contact your Primary Owner for help.<p>Regards,
The Team at Slack