告诉HN:Cursor 收取了 19 个订阅费用,但不予退款。

3作者: devtailz大约 1 个月前原帖
几天前,我在晚上7:04收到了银行的欺诈警告。当我登录我的银行账户时,发现有19笔待处理的Cursor订阅费用。 我拨打了在我的真实Cursor账户上找到的Cursor账单客服电话,但由于超出了工作时间,只接到了自动回复。 我在晚上7:16迅速发了一封电子邮件,明确表示我并未授权这些购买。 经过几天缓慢的电子邮件回复,我得到的结论是“计算资源已被完全消耗,无法退还或退款”。 请问有人有什么建议该如何处理吗?
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I got a fraud warning from my bank a few days ago at 7:04 PM. When I logged into my bank I found 19 pending Cursor subscription charges.<p>I called the Cursor billing phone number I found on my real Cursor account. It was outside of working hours so got an automated message.<p>I promptly fired off an email at 7:16 PM making it clear I did not authorize these purchases.<p>After a few days of painfully slow email responses the conclusion I am getting from them is &quot;the compute resources are fully consumed and cannot be returned or refunded&quot;.<p>Anyone have advice on how to proceed?