UX Pilot的订阅默认设置和退款流程
我最近注册了UX Pilot，但被自动安排在了年度计划上，而不是我本来想要的月度计划。当我申请退款时，已经等了20天，只收到了支持团队模糊的更新。<p>现在他们提出要额外收费，原因是他们自己默认设置造成的问题。这看起来像是一种不正当的订阅策略，看到他们的退款流程如此缓慢和不明确让我感到很沮丧。<p>有没有其他人遇到过类似的UX Pilot或其他类似SaaS服务的问题？我很好奇大家是如何处理这些订阅陷阱的。
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I recently signed up for UX Pilot and was automatically placed on an annual plan, rather than the monthly plan I intended. When I requested a refund, I’ve been waiting 20 days with only vague updates from support.<p>Now they are proposing additional fees for an issue caused by their own default settings. This seems like a dark-pattern subscription tactic, and it’s frustrating to see how slow and unclear their refund process is.<p>Has anyone else run into similar issues with UX Pilot or comparable SaaS services? Curious how others handle these kinds of subscription pitfalls.