问HN:为什么流媒体应用这么糟糕(仅限内部人士)?

1作者: tonymet2 个月前原帖
向论坛上众多现任和前任员工提出一个真诚的问题。在你们产生怀疑之前,我想说我明白电视的性能不足。但仍然有一些优秀的流媒体应用程序表现得相当不错。 我所见到的可怕质量问题包括: * 故意不重用已渲染的活动(例如,按下返回按钮时重新绘制并重新请求内容,延迟非常痛苦)。 * 广告结束时不清理广告资源,导致播放掉帧和音频问题。 * 不考虑已观看的广告,如果观众意外关闭或跳过广告,会遭受重复播放广告的惩罚(Netflix对此非常注意)。 * 消耗大量内存——明显的内存泄漏和浪费。 * 搜索、播放、快进等功能的用户界面令人尴尬。 我明白团队受到时间和预算的限制。但我对那些因削减成本而导致如此糟糕用户体验的真实故事感到好奇。尤其奇怪的是,人们每月支付订阅费,因此客户满意度显得尤为重要。 已知的违规者包括:Kanopy(向公共图书馆收取高额订阅费)、Peacock、HBO Max以及几乎所有其他流媒体应用程序。 Netflix和Amazon Prime在性能方面表现得更好。
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A sincere question to the many actual &amp; former employees on this forum. And before you get suspicious, yes I understand TVs are underpowered. There are still great streaming apps which perform adequately.<p>Horrendous quality issues I&#x27;ve seen:<p>* Deliberately not reusing rendered Activities (e.g. hitting the back button re-draws and re-requests content with painful latency).<p>* Not cleaning up Ads resources when the ad terminates, so playback drops frames and audio<p>* Not minding viewed ads, so viewers are punished with duplicate ads plays if they close or skip by accident (Netflix is quite mindful of this)<p>* exhausting massive memory -- clear memory leaks and waste<p>* humiliating UIs for search , playback , scrubbing , etc<p>Sure teams are time and budget constrained I get that. But I&#x27;m curious about actual stories of corner cutting leading to such painful UIs. It&#x27;s especially bizarre given that people pay a monthly subscription, so c-sat is rather important.<p>Known violators are : Kanopy (which bills Public Libraries a hefty subscription), Peacock , HboMax and nearly every other streaming app.<p>Netflix and Amazon prime are better about performance.