请问HN:我该如何在澳大利亚删除一个Substack账户?

4作者: freefrog334433大约 2 个月前原帖
你好, 自12月10日起,Substack在登录账户时引入了年龄验证。不幸的是,这破坏了删除账户的流程(该流程需要你先登录)。 我如何在不完成视频流式面部识别年龄验证的情况下删除我的账户? support@substack.com的自动回复将你引导至substack.com/contact,但该页面同样需要你先通过年龄验证。 Substack的AI聊天机器人毫无用处——没有希望能联系到人工客服。取消已故账户的流程也无法使用,因为聊天机器人无法通过我的电子邮件地址查找我的账户(大概在年龄验证完成之前账户是被冻结的)。使用Tor和VPN也无效,因为我的个人资料中包含了我在澳大利亚的位置,而我的电子邮件地址也是澳大利亚的。 有什么建议吗?我快要取消我的信用卡作为最后的手段了。
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Hello,<p>Since 10th December, Substack introduced age verification to login to your account. Unfortunately this breaks the process of deleting an account (which requires you to login).<p>How can I delete my account without completing the video streamed mug shot age verification process?<p>support@substack.com autoreply directs you to substack.com&#x2F;contact -- which also requires you to pass age verification first.<p>The substack AI chatbot is useless - no hope of reaching a human. The process for cancelling a deceased account doesn&#x27;t work either as the chatbot can&#x27;t look up my account using my email address (presumably it is frozen until age verification). Tor and VPNs don&#x27;t work as my profile includes my location in Australia, and my email address is Australian.<p>Any ideas? I&#x27;m about to cancel my credit card as a last resort.