请问HN:我该如何在澳大利亚删除一个Substack账户?
你好,
自12月10日起,Substack在登录账户时引入了年龄验证。不幸的是,这破坏了删除账户的流程(该流程需要你先登录)。
我如何在不完成视频流式面部识别年龄验证的情况下删除我的账户?
support@substack.com的自动回复将你引导至substack.com/contact,但该页面同样需要你先通过年龄验证。
Substack的AI聊天机器人毫无用处——没有希望能联系到人工客服。取消已故账户的流程也无法使用,因为聊天机器人无法通过我的电子邮件地址查找我的账户(大概在年龄验证完成之前账户是被冻结的)。使用Tor和VPN也无效,因为我的个人资料中包含了我在澳大利亚的位置,而我的电子邮件地址也是澳大利亚的。
有什么建议吗?我快要取消我的信用卡作为最后的手段了。
查看原文
Hello,<p>Since 10th December, Substack introduced age verification to login to your account. Unfortunately this breaks the process of deleting an account (which requires you to login).<p>How can I delete my account without completing the video streamed mug shot age verification process?<p>support@substack.com autoreply directs you to substack.com/contact -- which also requires you to pass age verification first.<p>The substack AI chatbot is useless - no hope of reaching a human. The process for cancelling a deceased account doesn't work either as the chatbot can't look up my account using my email address (presumably it is frozen until age verification). Tor and VPNs don't work as my profile includes my location in Australia, and my email address is Australian.<p>Any ideas? I'm about to cancel my credit card as a last resort.