我们与Stripe的“企业”经验,处理金额超过10亿美元(请小心)。

8作者: Boulderchaim4 天前原帖
大家好, 我正在经历一次关于Stripe的重大问题,觉得有必要提醒其他人。 我们租赁车辆,自2017年起开始使用Stripe。我们处理的交易量巨大,到目前为止在Stripe上的支出超过了10亿美元。 我们喜欢Stripe的工具和软件等。但最近,他们的态度更像是黑帮老大,而不是一个供应商,因为他们知道客户已经深陷其中。 随着时间的推移,我们的协议演变为一项多年的最低年费承诺,并采用“企业”定价。在每次续约时,模式都是: Stripe不断提高最低年费。 如果我们没有自然达到这个最低要求,他们期望我们通过附加产品和“可有可无”的功能来弥补差额,以满足承诺。 我们被警告,如果找不到办法达到最低要求,他们可以直接从收入中扣除全额。 在选择Stripe之前,我会考虑以下几点: 1. 让你的集成具有可移植性。不要使用供应商的表单/卡片逻辑。 2. 使用一个可以轻松更换卡片提供商的发票平台。 3. 对于小的年度最低要求要有所抵制,因为他们下次只会提高这个要求,而不是专注于帮助你赚更多的钱,Stripe更关注自身利益。 对任何在Stripe工作的人来说,你们打造了一个很棒的产品,只希望你们能保持让你们走到今天的文化。 祝好运!
查看原文
Hi guys,<p>In middle of a stripe Shakedown and feel like I this is something to warn others of.<p>We rent vehicles and implemented stripe in 2017. We process a massive volume and must have spent 1B+ with stripe so far.<p>We love stripe, the tools the software ect. But recently they have been closer to a mob boss than a vendor as they must know their customers are highly locked in.<p>Over time, our deal evolved into a multi‑year minimum annual fee commitment with “enterprise” pricing. On every renewal, the pattern has been:<p>Stripe pushes the minimum annual fees higher.<p>If we don’t naturally hit that minimum, they expect us to burn the difference on add‑on products and “nice to have” features just to satisfy the commit.<p>We’re warned that if we don’t find a way to hit the minimum, they can just take the full amount out of revenue.<p>What I would think of before picking stripe.<p>Make your integration portable. Don&#x27;t use vender form&#x2F;card logic. 2. Use an invoices platform that can easily switch card provider. 3. Push back on the small yearly minimum, as they will just raise it next time instead of focusing on you making more money stripe focuses on itself.<p>To anyone working at stripe, you guys built an awesome product, just wish you could maintain the culture that got you to where you are.<p>Good luck