Cursor AI 在服务中断三天后拒绝退款20美元。
我在1月14日为Cursor Pro支付了20美元。三天后，代币用尽，性能变得无法使用。我在1月17日申请了退款（在7天内）。他们的AI机器人“Sam”多次拒绝，然后人类客服“Charlene”也拒绝了，理由是“反映使用情况”，适用于3/30天。现在他们又把我转回了AI机器人。
这现在是正常的SaaS操作吗？三天=一个月没有退款？
交易号：#395540957397
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I paid $20 for Cursor Pro on Jan 14. After 3 days, tokens were exhausted and performance became unusable. I requested a refund on Jan 17 (within 7 days). Their AI bot "Sam" denied multiple times, then human "Charlene" denied saying "reflects usage" for 3/30 days. Now they've kicked me back to the AI bot.<p>Is this normal SaaS practice now? 3 days = no refund for full month?<p>Transaction: #395540957397