亚马逊的配送服务对每个人都出现问题了吗?
最近我经历了一系列亚马逊的发货失败。我订购了一整套16个包裹,结果只收到一个。与客服沟通后,又只收到一个。我订购的一个商品显示会在星期二送达,但下单后订单却显示星期五(延迟了3天)。我最后的小订单在一堆明显不真实的发货状态信息中迷失了。它原本说第二天就会送达,但实际上并没有发货。现在似乎已经丢失,而亚马逊只处理已送达的物品,对于丢失的物品没有任何帮助选项。
我感觉亚马逊的美好幻想现在正在崩溃。他们提供的发货状态信息并不诚实。这只是我个人的不幸吗?他们不再喜欢我了吗?还是说这种情况对每个人都一样?
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I have recently had a whole series of amazon shipping failures. I order a set of 16 packages, got one. Talked to customer service got one again. Ordered a thing that said it would arrive on Tuesday, once I bought it, the order said Friday (+3 days). My last small order is lost in a maze of shipping status messages that are clearly fantasy. It said it was to be delivered the next day, but had not really shipped. Now seems to be lost and Amazon only can deal with delivered items. It has no option for help with items lost in delivery.<p>My sense is that the fantasy of Amazon is now falling apart. They provide shipping status that is dishonest. Is this just an unlucky streak for me? Do they not like me anymore? Or is it for everyone?