关于像Block公司那样进行裁员时诚实沟通的模板

1作者: nutanc大约 1 个月前原帖
对于被裁员的员工,我认为杰克的信并没有做到应有的关怀。因此,我写了一封更直接的信。希望未来的信件能够遵循这种方式。 今天,我们做出了公司历史上最艰难的决定之一:我们将把组织规模缩减近一半,从超过10,000人减少到不到6,000人。这意味着将有超过4,000人离开公司。 我想非常直接地告诉你们为什么会发生这样的事情。 决策的现实 首先,让我们明确一点:你们并不是被人工智能取代。这个技术并不比你们更优秀,也没有“超越”你们。事实更简单也更令人沮丧:我们制定了一个特定的战略方向,但没有成功。我们过度扩展了,现在需要进行调整,以保持业务的可行性。 然而,我们所处的市场要求一种特定类型的“成功”故事。如果我们仅仅宣布我们未能达到目标并需要削减成本,市场将会出现波动,打击我们的估值,并危及我们剩余的运营。 “人工智能驱动”的叙事 为了保护公司的地位,我们将这一转型框架设定为向人工智能驱动的组织演变。通过将这些裁员归因于智能工具的“前所未有的效率”和扁平化的团队结构,我们向市场传达了一个信号:我们削减损失并不是因为失败,而是出于未来盈利的战略考量。 这对公司的叙事和股东来说是一个战略上的“双赢”。它让我们在削减成本的同时,被视为人工智能革命中的行业领导者。 然而,我意识到这对你们来说并不是一个胜利。我们用“技术替代”的叙事来掩盖人为规划错误,这是一种苦涩的讽刺。 对离职员工的支持 因为这个决定是我们规划的结果——而不是你们的表现——我们提供以下过渡补偿方案: 薪资:20周 + 每年1周的工龄补偿。 股权:到5月底前的已归属部分。 医疗保险:继续提供6个月的覆盖。 硬件:你可以保留你的公司设备。 过渡津贴:5,000美元(或当地等值)。 结束语 对那些离开的人:我深感抱歉。你们是这家公司建设的基石,依然是世界级的人才。任何组织都将为拥有你们而感到幸运,而我痛恨“市场友好”版本的故事暗示了相反的意思。 对留下的人:我们将“拥有”这种以人工智能为首的身份,作为我们今后与客户和投资者交流的核心。我们将以“智能”为中心进行建设,因为这是市场决定要奖励的未来。
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For the people who have been laid off, I think the letter by Jack is a disservice. So I crafted a more direct letter. Hope future letters follow this approach.<p>Today we are making one of the hardest decisions in the history of our company: we are reducing our organization by nearly half, from over 10,000 people to just under 6,000. This means over 4,000 of you will be leaving the company.<p>I want to be incredibly direct with you about why this is happening.<p>The Reality of the Decision<p>First, let’s be clear: you are not being replaced by AI. The technology is not better than you, and it didn&#x27;t &quot;outwork&quot; you. The truth is simpler and more frustrating: we planned a specific strategic direction, and it didn&#x27;t work out. We over-extended, and we now need to course-correct to keep the business viable.<p>However, we operate in a market that demands a specific kind of &quot;success&quot; story. If we simply announced that we missed our targets and need to cut costs, the market would react with volatility, punishing our valuation and jeopardizing our remaining operations.<p>The &quot;AI-Enabled&quot; Narrative<p>To protect the company’s standing, we are framing this transition as an evolution into an AI-enabled organization. By attributing these cuts to the &quot;unprecedented efficiency&quot; of intelligence tools and flatter team structures, we signal to the market that we are cutting losses not out of failure, but out of a futuristic lean toward profitability.<p>This is a strategic &quot;win-win&quot; for the company’s narrative and its shareholders. It allows us to cut costs while being perceived as an industry leader in the AI revolution.<p>I recognize, however, that this is not a win for you. It is a bitter irony that we are using a narrative of &quot;technological replacement&quot; to mask a human-led planning error.<p>Support for Departing Team Members<p>Because this decision is a result of our planning—not your performance—we are providing the following transition package:<p>Salary: 20 weeks + 1 week per year of tenure.<p>Equity: Vested through the end of May.<p>Healthcare: 6 months of continued coverage.<p>Hardware: You may keep your corporate devices.<p>Stipend: $5,000 USD (or local equivalent) for your transition.<p>Closing Thoughts<p>To those leaving: I am deeply sorry. You built this company, and you remain world-class talent. Any organization would be lucky to have you, and I hate that the &quot;market-friendly&quot; version of this story implies otherwise. To those staying: We are going to &quot;own&quot; this AI-first identity moving forward. It is the core of how we will talk to our customers and our investors from this moment on. We will build with &quot;intelligence&quot; at the center, because that is the future the market has decided to reward.