展示HN:LiveTok – 兽医诊所的人工智能接待员

1作者: gustavogb大约 1 个月前原帖
嗨,HN!我是古斯塔沃,正在开发 LiveTok(<a href="https://www.livetok.ai" rel="nofollow">https://www.livetok.ai</a>)——为兽医诊所提供电话和WhatsApp服务的AI助手。 兽医诊所因错过电话而失去客户。前台需要处理登记、焦虑的宠物家长以及不断响铃的电话。下班后电话转入语音信箱——大多数人会直接拨打谷歌上的下一个诊所,而不是留下信息。 我们开发了 LiveTok,旨在全天候24小时接听每一个电话。AI接待员可以预约、回答关于营业时间和服务的常见问题,并在需要人工判断时将通话转接给兽医技术人员。它处理日常事务,让您的员工能够专注于眼前的动物。 使用该系统的诊所预约量增加了多达40%——大多数是之前未接听或转入语音信箱的电话。 设置过程大约需要5分钟——只需连接您的电话号码,添加诊所信息和可用时间,系统即可上线。无需编码。 有趣的技术挑战在于语音质量和自然对话流畅性。拨打电话咨询宠物问题的人通常会感到压力或匆忙。AI需要听起来冷静,迅速切入主题,并知道何时转接,以免让需要与真人沟通的人感到沮丧。我们特别针对这些高风险、情感紧张的通话优化了延迟和中断处理。 本月我们提供免费试用——如果您经营兽医诊所或认识相关人士,我们非常欢迎您尝试。对于前几位客户,我们还提供与您的诊所管理软件的定制集成(如有需要)。 演示:<a href="https://www.livetok.ai/industries/veterinary" rel="nofollow">https://www.livetok.ai/industries/veterinary</a> 我们希望听到任何在语音AI或为本地企业开发垂直SaaS方面有经验的人的反馈。您在市场推广方面有什么成功经验?
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Hi HN! I&#x27;m Gustavo, building LiveTok (<a href="https:&#x2F;&#x2F;www.livetok.ai" rel="nofollow">https:&#x2F;&#x2F;www.livetok.ai</a>) – AI agents that handle phone calls and WhatsApp for veterinary clinics.<p>Vet clinics lose clients to missed calls. The front desk is juggling check-ins, anxious pet parents in the waiting room, and a phone that won&#x27;t stop ringing. After hours, it goes to voicemail – and most people just call the next clinic on Google instead of leaving a message.<p>We built LiveTok to answer every call, 24&#x2F;7. The AI receptionist books appointments, answers common questions about hours and services, and routes to a vet tech when the conversation needs human judgment. It handles the routine stuff so your staff can focus on the animals in front of them.<p>Clinics using it are seeing up to 40% more appointments – mostly from calls that previously went unanswered or to voicemail.<p>Setup takes about 5 minutes – connect your phone number, add your clinic&#x27;s info and availability, and it&#x27;s live. No coding required.<p>The interesting technical challenge has been voice quality and natural conversation flow. People calling about their pets are often stressed or in a hurry. The AI needs to sound calm, get to the point quickly, and know when to hand off rather than frustrate someone who needs a real person. We&#x27;ve tuned latency and interruption handling specifically for these high-stakes, emotionally-charged calls.<p>This month we&#x27;re offering free trials – if you run a vet clinic or know someone who does, we&#x27;d love to have you try it. For the first few customers, we&#x27;re also offering custom integrations with your practice management software if needed.<p>Demo: <a href="https:&#x2F;&#x2F;www.livetok.ai&#x2F;industries&#x2F;veterinary" rel="nofollow">https:&#x2F;&#x2F;www.livetok.ai&#x2F;industries&#x2F;veterinary</a><p>Would love feedback from anyone who&#x27;s built voice AI or worked on vertical SaaS for local businesses. What&#x27;s worked for you on go-to-market?