展示HN:LiveTok – 兽医诊所的人工智能接待员
嗨,HN!我是古斯塔沃,正在开发 LiveTok(<a href="https://www.livetok.ai" rel="nofollow">https://www.livetok.ai</a>)——为兽医诊所提供电话和WhatsApp服务的AI助手。
兽医诊所因错过电话而失去客户。前台需要处理登记、焦虑的宠物家长以及不断响铃的电话。下班后电话转入语音信箱——大多数人会直接拨打谷歌上的下一个诊所,而不是留下信息。
我们开发了 LiveTok,旨在全天候24小时接听每一个电话。AI接待员可以预约、回答关于营业时间和服务的常见问题,并在需要人工判断时将通话转接给兽医技术人员。它处理日常事务,让您的员工能够专注于眼前的动物。
使用该系统的诊所预约量增加了多达40%——大多数是之前未接听或转入语音信箱的电话。
设置过程大约需要5分钟——只需连接您的电话号码,添加诊所信息和可用时间,系统即可上线。无需编码。
有趣的技术挑战在于语音质量和自然对话流畅性。拨打电话咨询宠物问题的人通常会感到压力或匆忙。AI需要听起来冷静,迅速切入主题,并知道何时转接,以免让需要与真人沟通的人感到沮丧。我们特别针对这些高风险、情感紧张的通话优化了延迟和中断处理。
本月我们提供免费试用——如果您经营兽医诊所或认识相关人士,我们非常欢迎您尝试。对于前几位客户,我们还提供与您的诊所管理软件的定制集成(如有需要)。
演示:<a href="https://www.livetok.ai/industries/veterinary" rel="nofollow">https://www.livetok.ai/industries/veterinary</a>
我们希望听到任何在语音AI或为本地企业开发垂直SaaS方面有经验的人的反馈。您在市场推广方面有什么成功经验?
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Hi HN! I'm Gustavo, building LiveTok (<a href="https://www.livetok.ai" rel="nofollow">https://www.livetok.ai</a>) – AI agents that handle phone calls and WhatsApp for veterinary clinics.<p>Vet clinics lose clients to missed calls. The front desk is juggling check-ins, anxious pet parents in the waiting room, and a phone that won't stop ringing. After hours, it goes to voicemail – and most people just call the next clinic on Google instead of leaving a message.<p>We built LiveTok to answer every call, 24/7. The AI receptionist books appointments, answers common questions about hours and services, and routes to a vet tech when the conversation needs human judgment. It handles the routine stuff so your staff can focus on the animals in front of them.<p>Clinics using it are seeing up to 40% more appointments – mostly from calls that previously went unanswered or to voicemail.<p>Setup takes about 5 minutes – connect your phone number, add your clinic's info and availability, and it's live. No coding required.<p>The interesting technical challenge has been voice quality and natural conversation flow. People calling about their pets are often stressed or in a hurry. The AI needs to sound calm, get to the point quickly, and know when to hand off rather than frustrate someone who needs a real person. We've tuned latency and interruption handling specifically for these high-stakes, emotionally-charged calls.<p>This month we're offering free trials – if you run a vet clinic or know someone who does, we'd love to have you try it. For the first few customers, we're also offering custom integrations with your practice management software if needed.<p>Demo: <a href="https://www.livetok.ai/industries/veterinary" rel="nofollow">https://www.livetok.ai/industries/veterinary</a><p>Would love feedback from anyone who's built voice AI or worked on vertical SaaS for local businesses. What's worked for you on go-to-market?