问HN:为老年人设计的最简单用户体验

13作者: khoury11 天前原帖
我经营了一款SaaS产品已经大约10年,主要用户是65岁以上的人群。很多用户对记住登录界面的域名/路径以及他们使用的邮箱/密码感到疲惫和沮丧,常常需要经历整个找回密码的流程。我尽量简化这个过程,但我觉得应该还有更好的解决方案。谷歌登录对他们来说很困惑,因为他们会被引导进入谷歌糟糕的用户体验流程,可能有多个账户,而且他们不喜欢网站突然发生变化。 一般来说,如何才能简化这一群体用户的身份验证用户体验?有没有针对这一群体的UI库?你知道有哪些好的网页示例吗? 谢谢!
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I have been running a SaaS for ~10 years used heavily by people 65+ and a lot of them are tired and frustrated about remembering the domain&#x2F;path to login screen and then which email&#x2F;password they used, having to go through the whole forgot-password-flow, etc. I have tried simplifying this as much as i can but I feel like there must be better options. Google sigin in is confusing for them because they get thrown into Googles horrible UX flow where they might have multiple accounts and they don&#x27;t like when the website suddenly changes.<p>In general, what is the best way to simplify the auth UX for this group of users? Is there any UI libraries out there targeting this group more specifically? Any good web examples you know of?<p>thx