告诉HN:来自新Tindie团队的更新
<i>今晚大约两个小时前通过电子邮件收到:</i><p>亲爱的Tindie社区,<p>我叫苏公宇,代表新的Tindie管理团队写信给大家。<p>首先,我们对最近的停机时间以及由此造成的干扰表示诚挚的歉意。我们理解,在过渡期间,许多买家和社区成员没有获得清晰的信息,这导致了挫折和担忧。<p>Tindie现在由EETree LLC拥有,这是一家位于华盛顿州的公司。我们的团队接管Tindie是因为我们相信它仍然是全球创客、硬件开发者、工程师和独立卖家一个重要的平台。<p>此次过渡比预期的要复杂得多。Tindie运行在一个较旧的技术框架上,连接了许多服务,从之前的操作环境迁移到新的环境花费了更长的时间,并造成了更多的干扰,这是大家都不希望看到的。<p>我们知道这不是Tindie社区应得的体验。<p>我们当前的重点是稳定平台,解决支付和订单相关的问题,并在过渡期间支持卖家和买家。如果您有与订单相关的疑虑,请联系Tindie支持团队,以便他们能够直接审核您的案例。<p>我们关注的事项<p>稳定平台<p>为买家、卖家和社区恢复可靠的访问。<p>解决未解决的问题<p>逐一处理支付、退款和订单相关的关注事项。<p>长期投资<p>为社区重新提供关注、支持和改进。<p>我们还想明确我们的长期意图:我们接管Tindie并不是为了让它逐渐消失。我们接管它是因为我们相信它值得重新获得关注、投资和支持。<p>Tindie一直不仅仅是一个市场。它是一个独立创作者、创客和硬件爱好者可以与世界分享有用产品、工具、套件、模块和创意的地方。我们希望在逐步改进平台的同时,保留这种精神。<p>在接下来的几周和几个月里,我们将分享更多关于我们计划的信息,并仔细倾听卖家、买家和更广泛社区的反馈。<p>感谢您的耐心和持续支持。我们知道信任必须通过行动来赢得,我们致力于做到这一点。<p>诚挚的,<p>苏公宇<p>代表Tindie团队
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<i>Received by email tonight about two hours ago:</i><p>Dear Tindie Community,<p>My name is Gongyu Su, and I am writing on behalf of the new Tindie ownership team.<p>First, we sincerely apologize for the recent downtime and the disruption it caused. We understand that many buyers and community members were left without clear information during the transition, and that this created frustration and concern.<p>Tindie is now owned by EETree LLC, a Washington State company. Our team took over Tindie because we believe it remains an important platform for makers, hardware creators, engineers, and independent sellers around the world.
The recent transition was more complex than expected. Tindie runs on an older technical framework with many connected services, and the migration from the previous operating environment to the new one took longer and caused more disruption than anyone wanted.<p>We know this was not the experience the Tindie community deserved.<p>Our immediate focus is to stabilize the platform, resolve payment and order-related issues, and support sellers and buyers through the transition. If you have an order-related concern, please contact Tindie support so the team can review your case directly.<p>WHAT WE ARE FOCUSED ON<p>Stabilizing the platform<p>Restoring reliable access for buyers, sellers, and the community.<p>Resolving open issues<p>Working through payment, refund, and order concerns case by case.<p>Investing for the long term<p>Renewing attention, support, and improvements for the community.<p>We also want to be clear about our long-term intention: we did not take over Tindie to let it fade away. We took it over because we believe it deserves renewed attention, investment, and support.<p>Tindie has always been more than just a marketplace. It is a place where independent creators, makers, and hardware enthusiasts can share useful products, tools, kits, modules, and ideas with the world. We want to preserve that spirit while improving the platform step by step.<p>Over the coming weeks and months, we will share more about our plans and will listen carefully to feedback from sellers, buyers, and the broader community.<p>Thank you for your patience and continued support. We know trust must be earned through action, and we are committed to doing that.<p>Sincerely,<p>Gongyu Su<p>On behalf of the Tindie Team