取消Claude订阅续费将立即撤销设计访问权限。
从今天开始,如果您取消订阅计划的续订,Anthropic 将立即撤销对 Claude Design 的访问权限,即使您仍在有效期内。我本来有一个 Claude 20x 最大计划,并在本月(上周)取消了自动续订。
在 https://claude.ai/settings/billing 上,我看到“您的订阅将于 2026 年 5 月 13 日取消。”
在过去的几天里,我能够毫无问题地使用 Claude Design,并积极进行项目工作。但从几个小时前开始,我被锁定,收到以下消息:“Claude Design 仅对订阅计划用户开放。”尽管我还有 3 天的“最大访问权限”。
考虑到我已经为 Max 20x 付费,其中包括 Design 访问权限,这让我感到非常不快。我正在考虑通过我的信用卡申请退款。有没有人有与他们的客户支持联系的经验?看起来他们的支持都是由聊天机器人生成的。
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Starting today, Anthropic now immediately revokes Claude Design access if you cancel your subscription plan renewal, even while you're still in a valid period. I had a Claude 20x max plan and cancelled my automatic renewal this month (last week)<p>On https://claude.ai/settings/billing I see "Your subscription will be canceled on May 13, 2026."<p>For the past few days I was able to use Claude Design without issue and was actively working on a project. But starting a few hours ago, I'm now locked out with this message:<p>"Claude Design is available to users on subscription plans." in spite of having 3 more days of "max access."<p>This feels incredibly gross considering I ALREADY paid for Max 20x which includes Design access. I'm considering a chargeback through my credit card. Does anyone have experience getting through to their customer support? It seems like its all chatbot generated.