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简要总结：不要注册Dreamina。用户体验差，取消困难，不退款，没有人工客服。我注册了一个为期7天的免费视频生成服务试用。在第一天我就使用了它。第六天，他们给我收费。我在网站上取消了自动续费，并向他们所有的支持渠道（Dreamina、Capcut和Bytedance）发送了电子邮件请求退款。没有人类阅读这些邮件。他们的人工智能让我不断循环，始终没有回应我的退款请求。两个多星期后……要么他们的人工智能客服更新了，要么终于有真人阅读了我的邮件。他们告诉我需要通过一个谷歌表单申请退款。我讨厌那些让取消和退款变得困难的公司。Netflix的取消非常简单。奇怪的是，我从来没有真正取消过。如果Dreamina不退款，这将是他们（以及他们的母公司）从我这里赚到的最后9美元。 ========== 我们完全理解您希望解决退款问题。为了确保您的请求得到安全处理并由正确的团队处理，我们已将所有退款处理转移到一个专门的门户。请在此提交您的请求：https://docs.google.com/forms/d/e/1FAIpQLScKikiMUFq.... 一旦我们获得完整的信息，相关团队将能够进行进一步处理。请允许我们的团队最多21天来处理您的请求。为了确保您当前问题的快速和准确解决，请直接回复此电子邮件（而不是开始新的邮件）。这样可以将所有相关信息保持在一个线程中，使我们能够更有效地协助您。感谢您的理解与合作。诚挚的， Dreamina支持团队

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TLDR: Don't sign up for Dreamina. Bad UX. Difficult to cancel. Doesn't issue refunds. No human customer service.===I signed up for a free 7 day trial of the video generation service. I used it on day one.On day six, they charged me. I canceled the auto-renewal on the website and emailed all of their support channels (Dreamina, Capcut, and Bytedance) to ask for a refund.No human read these emails. Their AI kept sending me around in circles and never acknowledging the request for a refund.More than two weeks later.... either their AI support agent got updated, or a real human finally read my emails. They told me I need to file for a refund via a Google Form.I hate companies that make it difficult to cancel and get refunds. Netflix is super duper easy to cancel. Weirdly, I never actually cancel.If Dreamina doesn't refund me, this will be the last $9 they (and their parent companies) ever earn from me.==========We completely understand wanting to get your refund sorted out. To make sure your request is handled securely and by the right team, we’ve moved all refund processing to a dedicated portal.Please submit your request here: https://docs.google.com/forms/d/e/1FAIpQLScKikiMUFq....Once we have the complete information, the relevant team will be able to move forward for further processing. Please allow up to 21 days for our team to process your request.To ensure a swift and accurate resolution for your current issue, please reply directly to this email (instead of starting a new one). This will keep all relevant information in one thread and allow us to assist you more effectively. Thanks for your understanding and cooperation.Sincerely, Dreamina Support Team

仅供参考：Dreamina 不可靠，请勿使用。