请问HN:Anthropic 禁止我使用 Claude Code,我该怎么办?
在工作中使用Claude Code几个月后,我也想在自己的项目中使用它。很可能是因为我开启了VPN,我在使用一个小时后就被封禁了。我拿回了120美元。一个月后,我关闭VPN重新注册。但这次可能是因为我使用了同一张信用卡(而且这是我唯一能用的卡),他们又把我封禁了。
即使我联系了客服,我得到的回复也是一条通用的信息:“我们已确定由于违反我们的使用政策,无法在此时恢复您的账户。”
我并没有用它做什么不寻常的事情,主要是一些类似“总结这个Markdown文件”、“我该如何重构支付模块”的问题。我甚至连真正的编码都无法进行,因为一个小时只够我进行调查。
我最后的机会就是在HN上让我的案例引起一些关注,希望我的情况能被Boris或者其他Anthropic的员工看到。
你们有没有什么建议可以帮助我找回我的账户?
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After using Claude Code at work for months I wanted to use it on my own projects too. Most probably because my vpn was on I got banned after 1 hour of usage. I got my 120$ back. 1 month later I signed up with vpn off. But this time probably because I used the same credit cart (and that's the only card I can use) they banned me again.<p>Even after I contacted support I got a generic "we have determined that we cannot reinstate your account at this time due to a violation of our Usage Policy" answer.<p>I'm not using it for anything unusal. "Summarize that markdown file", "how can i refactor payment module" kind of questions mostly. I couldn't even move to real coding because 1 hour was only enough for investigation.<p>My last chance is HN to get some visibility on my case. My Boris sees it or some other Anthropic employee.<p>Do you guys have any tips on getting my account back?